We want you to be happy with your purchase. If something isn’t right, we’re here to help make it right.

Return Window
Most items can be returned within 30 days of delivery if they are:

• Unused
• In original packaging
• In the same condition as received (including all tags and labels)

Non-Returnable Items
The following cannot be returned:

• Sale, clearance, or final-sale items
• Personalized or custom-made products
• Hygiene and personal care products (for health and safety reasons)
• Opened or used consumables

How to Start a Return

1. Email us at info@fatimasaab.shop with your order number and the reason for the return.
2. We will reply with return instructions and, if eligible, a prepaid return label.
3. Pack the item securely in its original packaging and ship it back using the provided label or your own method. Keep proof of shipment.

Refund Process

• After we receive and inspect the returned item, we will process your refund to the original payment method.
• Refunds usually appear in your account within 5–10 business days, depending on your bank or card issuer.
• Original shipping fees are non-refundable unless the return is due to our error (wrong item sent, damaged on arrival, etc.).
• Approved refunds will exclude original shipping costs.

Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect product:

• Contact us within 7 days of delivery at info@fatimasaab.shop.
• Include clear photos of the issue and your order number.
• We will arrange a replacement (if available) or a full refund, including original shipping costs.

We appreciate your understanding and are committed to resolving any issues quickly and fairly.

Last updated: October 6, 2026

Contact
Email: info@fatimasaab.shop