Returns & Refunds
Fatima Saab ships exclusively to addresses within the United States. We do not offer international shipping at this time.
Order Processing
Orders are processed within 1–3 business days (Monday–Saturday). Orders placed after 5 PM, on weekends, or on holidays are processed the next business day.
Shipping Methods & Carriers
We work with reliable carriers such as USPS, UPS, and FedEx, depending on package size, destination, and the speed you select at checkout. Delivery times are estimates only and can vary based on location and carrier performance.
Shipping Costs
Shipping fees are calculated at checkout according to order weight, destination within the USA, and the shipping method chosen. Free shipping may apply on orders above a certain amount — details are shown during checkout.
Estimated Delivery Times
- Continental USA: 3–7 business days with standard shipping
- Expedited options (such as 2-day or overnight) are available at checkout where supported by the carrier
We are not responsible for delays caused by carriers, weather, holidays, or incorrect shipping addresses provided at checkout.
Order Tracking
Once your order ships, you will receive a tracking number by email. You can track your package directly on the carrier’s website.
Lost, Damaged, or Delayed Packages
If your order does not arrive within the estimated delivery window or arrives damaged:
- Contact us within 7 days of the expected delivery date
- Include your order number and photos of any damage (if applicable)
- We will work with the carrier to investigate and resolve the issue, which may include reshipping the item or issuing a refund
Last updated: October 6, 2026
Contact
Email: info@fatimasaab.shop